(+49) 9566 9224 - 0 info@hamuel.de

Service

Contact Persons & Representatives

The HAMUEL Maschi­nen­bau ser­vice center

HAMUEL machin­ing cen­tres are known for high capac­i­ty and reli­a­bil­i­ty, long life and spe­cial ease in oper­a­tion, mount­ing and service.

For opti­mum use of these advan­tages a ser­vice unit has been found­ed for the world­wide after sales ser­vice for HAMUEL machines. For our cus­tomers this means quick reac­tion in case of machine main­te­nance and repair as well as flex­i­ble ser­vice dur­ing pur­chas­ing time and after­wards. One task of the new ser­vice unit is a con­tin­u­ous deter­mi­na­tion of require­ments and atten­dance of our cus­tomers. Noth­ing is more expen­sive and unpleas­ing than a stand­still of your equipment.

For this rea­son a spe­cial spare parts hot­line with an own pur­chas­er has been installed. Incom­ing orders until 3:45 pm usu­al­ly leave our stock the same day, with every option for our cus­tomers, from nor­mal dis­patch to direct courier.

Hot­line and teleservice

You can con­tact our after sales ser­vice team free of charge under the cen­tral tele­phone num­ber +49 (0) 9561 / 599–300 from Mon­day to Thurs­day from 7:00 am to 5:30 pm and Fri­day from 7:00 am to 15:30 pm.

There is also an off-time ser­vice hot­line (pre­mi­um ser­vice pack­age) avail­able for you:

Mon­day – Thurs­day from 5:30 pm to 10:00 pm, Fri­day from 3:30 pm to 10:00 pm and
Sat­ur­day / Sun­day / pub­lic hol­i­days from 8:00 am to 4:00 pm.

We help you with effi­cien­cy and under­stand­ing in min­imis­ing risks. Not only when the prob­lem already exists, but also by pre­ven­tive measures.

There­fore use our extend­ed HOTLINE service.

You will receive the access num­ber for the off-time ser­vice with your ser­vice contract.

HAMUEL Service

Your Contact Persons

A strong team is the back­bone of HAMUEL Maschi­nen­bau GmbH. Our employ­ees help you to achieve your goals with com­pe­tence and a lot of expe­ri­ence. Our offers to you are always tai­lor-made and com­plete­ly adapt to your needs.

Matthias Wolf

Head of Cus­tomer Service

+49 (0)9561 599–244
service@reichenbacher.de

Thomas Neeß

Head of Cus­tomer Service

+49 (0)9561 599–481
thomas.neess@hamuel.de

Tanja Friedel

Assis­tant Ser­vice Management

+49 (0)9561 599–160
tanja.friedel@reichenbacher.de

Marco Semm

Team­leader Hotline

(+49) 9561 599–443
marco.semm@reichenbacher.de

Tom Reichardt

Hot­line & Man­age­ment Ser­vice Cases

+49 (0)9561 599–300
service@reichenbacher.de

Lutz Nothacker

Tech­ni­cal Hot­line & Teleservice

+49 (0)9561 599–300
service@reichenbacher.de

Abderrazzak Asfiri

Tech­ni­cal Hot­line & Teleservice

+49 (0)9561 599–300
abderrazzak.asfiri@hamuel.de

Birgit Schneider

Spare Parts & Repairs

+49 (0)9561 599–409
birgit.schneider@reichenbacher.de

Frank Schinzel

Spare Parts

+49 (0)9561 599–450
frank.schinzel@hamuel.de

Thomas Kirschbaum

Spare Parts

+49 (0)9561 599–488
ersatzteile@reichenbacher.de

Caroline Frisch

Spare Parts Purchase

+49 (0)9561 599–493
caroline.frisch@reichenbacher.de

Sophia Kunz

Order Processing

+49 (0)9561 599–136
sophia.kunz@reichenbacher.de

Eva Vondran

Dispatch/ Trav­el Management

+49 (0)9561 599–459
eva.vondran@reichenbacher.de

Steffen Paschky

Team Leader Dis­patch / Export

+49 (0)9561 599–466
steffen.paschky@reichenbacher.de

Andrea Höfer

Dis­patch / Export

+49 (0)9561 599–492
andrea.hoefer@reichenbacher.de

HAMUEL Service

Your Contact Persons

Our experts are pas­sion­ate about ser­vice and work for our cus­tomers all over the world, assist­ing with the plan­ning and imple­men­ta­tion of the project. Find your near­est spe­cial­ist part­ner here and put our ser­vices to the test.

Sistemaq S.L.

Avin­gu­da de Barcelona 45
46136 Museros (Valen­cia)
Spain 

(+34) 96 16400 48
sistemaq@sistemaq.com

www.sistemaq.com

CNC Tech BV

Rietweg 35
3950 Bocholt
Belgium 

(+32) 475 746867
service@cnctech.be

C.E.P. SCHERDEL Shanghai Trading Co. Ltd.

Yinx­i­ao Road 393
201204 Pudong Shanghai
China 

(+86) 186 1616338
weiqun.shi@scherdel.de

Nordisk CNC Service ApS

Firk­løvervej 85
8464 Galten
Denmark 

(+45) 6022 1155
fd@nordiskCNCservice.dk

www.nordiskcncservice.dk

Thilo Becker CNC Service

Eich­e­lohstraße 16
35232 Dautphetal-Silberg
Germany 

(+49) 6468 9114753
becker@bl-service.de

www.thilobecker.de

ELSA cnc service GmbH

Ammerthal­straße 12
85551 Kirch­heim bei München
Germany 

+49 89 9033812
info@elsa-service.de

www.elsa-service.de

CNC Ìsland ehf

Skú­tahraun 15a
220 Hafnarfjörour
Iceland 

(+354) 859 3815
saevar@cncisland.is

www.cncisland.is

Hamuel Reichenbacher Ltd.

Brad­ford Road 920
WF17 9PH Birstall
Great Britain 

(+44) 1924 950600
sales@reichenbacher.co.uk

www.reichenbacher.de/en/

ELSA cnc service Österreich GmbH

Licht­eneg­ger­straße 15
4600 Wels
Austria 

(+43) 7242 911949
office@elsa-service.at

www.elsa-service.at

PRESERV Industrial Customer Care

Pfar­rer Gier­er Weg 13
6850 Dornbirn
Austria 

(+43) 664 2318 528
martin@preserv.at

www.preserv.at

Tomasz Giernalczyk

Service
Poland 

(+48) 602 447601
t.giernalczyk@reichenbacher.pl

www.reichenbacher.pl

Mechtop GmbH

Untere Dünen­str. 33
4612 Wan­gen bei Olten
Switzerland 

(+41) 62 205 99 55
info@mechtop.ch

www.mechtop.ch

F & A CNC Solution

East Cuadrilla Lane 3571
85365 Yuma, Arizona
USA 

(+1) 928 3041804
franciscogarza125@msn.com

MOTEC CNC TECHNIK

Boule­vard Peña Flor 1102 Int. B‑23
76116 San­ti­a­go de Querétaro
Mexico 

(+52) 442 228 7660
m.opitz@motec-cnc.com

www.motec-cnc.com

MONTRAG AG

Pio­nier­straße 2
82152 Krailling
Germany 

(+49) 89 3589935–0
info@montrag.de

www.montrag.de

Böszörményi Bt.

Ipartelepi u.13
4300 Nyirbator
Hungary 

(+36) 30 903 6124
boszormenyibt@gmail.com

KTC Systemtechnik GmbH

Krähen­weg 11
22459 Hamburg
Germany 

(+49) 40 5714752–0
info@ktc-systemtechnik.de

www.ktc-systemtechnik.de

DAS Servis

Ilirs­ka uli­ca 6
3230 Sentjur
Slovenia 

(+38) 670541676
sascha-73@hotmail.com